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Technical Support

One step ahead of the rest.

We're a unique Ride on Toy company with in-house technicians who know these models like the back of their hands. They'll fix it, no worries.

Phone us for technical support

Give us a call  +1 210-817-8477


Our customer support team are able to provide support over the phone in the event of a problem. If, however, the problem is of a technical nature that they are not able to resolve, they will advise the in-house technicians to speak to you.

email RiiRoo

eMail us:

 If it's more convenient for you, why not send us an email? We are extremely proud of our quick response times and someone will help rectify any problems you will have in good time!

If your technical issue is tricky to explain, take photos or a video that shows the issue and send it to us,please include your postcode in the message. They say a picture is worth a thousand words and our support team mostly agree, if the issue is complex images/videos go a long way in helping troubleshoot issues.